Welcome To PrintScan

PrintScan is a New York based fingerprinting and background screening company established in 2001 owned and operated by Law Enforcement Officers. PrintScan offers professional live-scan and ink fingerprinting services, background screening solutions, and is a biometric software and hardware provider.

One of our objectives is to provide a work environment that is conducive to both personal and professional growth.

Fingerprint Technician / Enrollment Agent

Entry Level

The Fingerprint Technician/Enrollment Agent (Level 1) is a position that supports fingerprint enrollment operations through participation in commercial, state, federal programs; and/or consumer sales of related products and services. Fingerprint Technician/Enrollment Agents perform ink & electronic fingerprinting functions according to the commercial, state, or federal customer’s program requirements.

This position is an entry level role and the employee will be introduced to various processes including ink fingerprinting, how to operate multiple Live Scan fingerprinting devices, and trained to navigate the various add-on products and services offered by PrintScan.

Essential Job Functions
(includes but is not limited to):

  • Provide superior customer service to internal and external customers
  • Perform basic maintenance and troubleshoot issues with fingerprinting and retail equipment, including computer hardware and software
  • Obtain successful customer fingerprint images and capture biometric information to meet or exceed program standards
  • Verify customer identity and scan required documents into database system
  • Successfully complete required biometric and data capture processes and paperwork on each customer
  • Identify win-win opportunities to provide more products and services to customers
  • Create opportunities to add value for customers through the upselling of products and services
  • Perform at or above Enrollment Agent performance benchmarks. Adhere to all company and departmental employment policies regarding security and confidentiality
  • Represents the company and the program(s) that are supported in a professional and customer oriented manner

Note: In addition to the Essential Functions, employees also perform similar work-related duties as assigned.


Locations

  • Hicksville, NY
  • Manhattan, NY
  • Kings Park, NY
  • White Plains, NY

Required Skills

  • Customer and Personal Service – Knowledge of principals and processes for providing customer and personal services, including customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction
  • Technology – Knowledge of electronic equipment, computer hardware, and computer software, including applications and data entry
  • Clerical – Knowledge of administrative, clerical duties, and office procedures
  • Integrity – Job requires ethics and honesty

Hours

  • Full Time
  • Part Time


Salary

  • $12.00/hour contingent upon completion of passing mandatory background check


Required education:

  • High school or equivalent


Experience

  • All technicians will be trained and no previous experience is required.


Due to Federal and State contractual obligations all applicants must:

  • Be a US Citizens without dual citizenship.
  • Pass a criminal background check performed by TSA, Homeland Security, & NYSDCJS which will include fingerprint based background checks
  • Not have any delinquent debt in excess of $2000
  • Pass a drug test
PrintScan is an equal opportunity employer.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics.

Employment Application

To apply for any of our positions, you must fill out and send us our Employment Application

Once completed, please submit a cover letter along with your resume. Then either save or scan in your application and email it to info@printscan.com

We offer our application in Word and PDF formats for your convenience.

Site Map