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Live Scan Software

System Requirements

Ensure your hardware and software are aligned with the necessary specifications for optimal performance with PrintScan's Live Scan software. Explore our comprehensive guidelines, covering everything from operating systems to printer requirements.

Minimum System Requirements to operate PrintScan's Enrollment Software

Operating Systems

Windows 8.1 is the baseline, with Windows 10 or 11 strongly recommended for the best experience with PrintScan software.

Important: Ensure usage of Windows OS paired with either an Intel or AMD processor. Devices such as MACS, CHROMEBOOKS, and Windows with ARM PROCESSORS are incompatible with PrintScan's enrollment software.

If operating under Windows S Mode, consult the official exit guide.

Processor

Opt for 2.2Ghz or higher to ensure smooth software operations.

Display Resolution

1920x1080 or above for optimal clarity with PrintScan's software interface.

RAM (Memory)

A recommended minimum of 8GB ensures seamless multitasking and efficient software performance.

Storage

While installation takes up 250MB, a storage capacity of 256GB or higher combined with an SSD Hard Drive is ideal for speed and efficiency.

USB Ports

Ensure at least 2 USB ports, with a preference for 3. Using a USB hub is a viable option.

Keep in mind: All PrintScan hardware, spanning from fingerprint scanners, signature pads, to webcams, relies on USB connections.

Fingerprint Scanner

Compatible models include the Integrated Biometrics Kojak and the Suprema RealScan-G10, both ensuring precision and reliability.

Signature Pad

The Signotec Signature Pad is our recommended choice for capturing accurate and clear signatures.

Optional Barcode Scanner

The USB Keyboard Wedge is compatible and effective for those looking to enhance their data capture capabilities.

Printer Requirements

For a complete list of FBI certified printers tailored for fingerprinting, click here.

When selecting a printer, opt for Fingerprint Card Printers (Grey Scale) from the Category list.

If you're finding it challenging to secure an FBI Certified printer due to stock limitations or discontinued manufacturing, consider a printer with the following essential specifications:

  • Monochrome LaserJet in Black and White

  • Capability to accommodate custom paper sizes

  • Proficiency in handling card stock or “cover” paper types

  • Feature to specifically set 600 dpi for optimal print quality

  • For best results, PrintScan recommends the Brother HL2390DW printer.

FBI Approved Flatbed Scanners

Efficiently capture pre-inked fingerprint cards for seamless inclusion in PrintScan's archival storage database.

  • Epson Perfection 4490

    – Ideal for high-quality fingerprint scans.

  • Epson Perfection V700*

    – Supports both 500 & 1000 ppi for versatile scanning.

  • Epson Perfection V550

    – Optimized for accurate fingerprint retrieval.

  • Epson Perfection V600

    – Tailored for consistent scan quality.

  • Epson Perfection V800

    – Designed for advanced fingerprint archival.